Submitted
by Christopher Baum on 11/05/2020
Christopher Baum 1 stars rating.
My trailer is rusting too!
The 1st issue was a aluminum wheel fell off in less than 50 miles when I picked it up at one of their vendors.
They never tightened the lug nuts after going from Elkhart, Indiana.
Almost killed someone when the tire flew off and passed me at over 100mph.
Landed over an embankment and disappeared in to the abyss.
2nd. Trailer door is rusted and popping out the lower aluminum trim. Trailer just hit 2 years old. Very little use.
No protective barrier between 2 panels of aluminum and steel frame and electrolysis caused rusting on outer panel.
Called to get warranty and she said she would get back to me to work it out. No call back and I called 3 times.
Will never buy another trailer from Cross Trailers.
Submitted by Bryce Hudspeth on 08/09/2021
Quality and integrity, we have been in the trailer industry just a short time, represented a few different manufacturers and I have to say that Cross has been the best to deal with making them our first choice for quality, we have sold hundreds of Cross trailers with only a hand full of minor issues that were resolved very quickly by the Cross team. I'm very certain that if you take a close look at a Cross trailer compared to some other manufactures you will see the difference, I'm a firm believer that you judge a company by how they take care of problem when they arise.
Submitted by Tony Salamone on 01/30/2021
Submitted by Gutter Masters on 07/29/2019
I have purchase quite a few of these trailers, and am impressed with the fit and finish. The folks here have been quick to address any issues. Great quality trailer for a fair price!
Submitted by Dana Martin on 03/26/2019
The trailer is very well manufactured and good looking that's why I decided to become a dealer
Submitted by Rob Indig on 11/13/2017
Trailer has so many problems, door hinge broke sides were pulling apart, braking system had issues.
When you call you get a run around.
I must say they did fix my seamless trailer wall to a rivets, so much for the look i was going for.
Trailer started rotting after 1 year had to have them fix that, and the list goes on.
Submitted by Michael Stauffer on 01/31/2017
Amazing staff! Nicest trailers in the area!
Submitted by Derek Hentges on 06/07/2016
